Returns & Exchanges
Welcome to The Light Studio, an online retailer synonymous with high-quality Australian Made Lighting and customer satisfaction. Our return and exchange policy is an extension of our commitment to ensuring that you are satisified with our products. We believe in exceptional quality of our offerings but also recognise the importance of flexibility and support in your shopping experience. This policy is designed to provide you with peace of mind and a guarantee of excellence in every aspect of your interaction with The Light Studio.
Support for Defective Products
In the rare event that you receive a product that is incorrect, damaged upon arrival, or defective, The Light Studio extends its deepest apologies. We commit to reship a new product or arrange a repair, as we prioritize your satisfaction and convenience.